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WARRANTY POLICY
Tag: LED video display WARRANTY POLICY, Verypixel LED billboard after-sales service

 

Warranty Document:Limited Warranty

This Document is between VERYPIXEL OPTOELECTRONICS CO., LTD., and the undersigned buyer, dealer or end-user, which had purchased VERYPIXEL OPTOELECTRONICS CO., LTD. product.

VERYPIXEL OPTOELECTRONICS CO., LTD. provides provision of warranty to the following conditions;

IN NO EVENT SHALL THE DIRECT VENDOR'S LIABILITY FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, DISK, OR ITS DOCUMENTATION EXCEED THE PRICE PAID FOR THE PRODUCT.

The direct vendor makes no warranty or representation, expressed, implied, or statutory with respect to the contents or use of this documentation, and especially disclaims its quality, performance, merchantability, or fitness for any particular purpose unless stated by VERYPIXEL OPTOELECTRONICS CO.,LTD.

 

Tag: LED display design, LED screen customized special products, LED display board installation guide

 

Verypixel LED display solution service model



VERYPIXEL Service Efficiency

 

Application of conventional standardized products + different engineering scheme
>> 2-5 days out of solution and the budget
>> 5-7 days a sample product
>> According to the order of different sizes, delivery time is 10-30 days

 

Application of special engineering solution + custom product customization
>> 5-10 days out of solution and the budget
>> 8-10 days a sample product
>> According to the order of different sizes, delivery time is 20-40 days.

 

Exchange Warranty


a. The buyer receives the 14 Day Limited Exchange Warranty since the date the LED display product was received.

b. Underwrite Section 1a) states in sense of providing service of providing parts or exchange of the whole product when the product malfunctions. VERYPIXEL OPTOELECTRONICS CO., LTD. cannot warranty the product when VERYPIXEL OPTOELECTRONICS CO., LTD.'s manufactured product has malfunctioned due to extraordinary weather conditions such as; hurricane, typhoon, tsunami, earthquake or such in that matter or damage caused due to misuse, abuse or unsafe electrical conditions of the product.

 

Factory Warranty


a. The buyer receives a limited 1 year factory warranty when purchasing a VERYPIXEL OPTOELECTRONICS CO., LTD. product. An extended 2 year factory warranty can be received upon completion of the extended warranty form.

b. Underwrite Section 2a) states in sense of providing service in parts, not an exchange of the product when the LED display product malfunctions. VERYPIXEL OPTOELECTRONICS CO., LTD. cannot warranty the LED display product when VERYPIXEL OPTOELECTRONICS CO., LTD.'s manufactured product has malfunctioned due to extraordinary weather conditions such as; hurricane, typhoon, tsunami, earthquake or such in that matter or damage caused due to misuse, abuse or unsafe electrical conditions of the product.

c. Factory Warranty warranties the exchange of parts, and not the exchange of the entire product.

 

Labor Service


a. VERYPIXEL OPTOELECTRONICS CO., LTD. will not provide service in relation to labor such as: installation, re-installation, or delivery.

b. In the case in which the LED sign cannot be repaired by the product holder, the LED sign can be sent in for repair in which the product holder is liable for all shipping charges.

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